FrequentlyAskedQuestions

Answers to common questions

General

We design and build digital products that people remember. Premium web design, mobile applications, blockchain solutions, UI/UX design, cloud infrastructure, and AI integration — all under one roof. One team. One standard. No compromises.

Our studio is in Ho Chi Minh City, Vietnam. Our work is everywhere. We collaborate with clients across five continents through the same tools and workflows that power the world's best remote teams. Geography is never a barrier — only timezone math.

We don't specialize in industries. We specialize in craft. Our clients span e-commerce, healthcare, fintech, education, manufacturing, and SaaS. What they share is a refusal to settle for average digital experiences.

We work with anyone who takes their product seriously. A two-person startup building their first MVP gets the same process rigor as an enterprise modernizing a legacy platform. The scope changes. The standard doesn't.

Process

Five stages, no shortcuts. Discovery — we learn your business before writing a single line of code. Planning — architecture and roadmap. Development — agile sprints with continuous delivery. Quality Assurance — we test like our reputation depends on it, because it does. Launch & Support — deployment, monitoring, and iteration.

Every project — regardless of size — follows the same professional standard. Weekly progress reports delivered via Microsoft Teams or Google Meet. Real-time task tracking through our project management system. A dedicated project manager assigned from day one. We run Agile methodology across all engagements because we believe small projects deserve the same discipline as enterprise ones.

Agile, always. Two-week sprints. Planning on Monday. Daily standups. Demo on Friday. Retrospective before the next sprint begins. It's not just a process — it's a promise that you'll never be surprised by what we deliver.

Pricing

Transparently. Website projects start from $999. Mobile applications from $1,999. Enterprise solutions are scoped individually. Every engagement begins with a free consultation — no commitment, no hidden fees. We believe the right price is the one you understand completely before you sign.

Every product we ship comes with a warranty — 30 days for websites, 90 days for mobile apps. Beyond that, our maintenance packages cover security updates, performance monitoring, bug fixes, and feature enhancements. Think of it as insurance for your investment.

Our smallest engagement starts at $999 for a complete website. For focused needs like landing pages, we offer packages from $500. But regardless of budget, every client receives the same attention to detail. We'd rather do one thing well than ten things poorly.

Technical

We don't chase trends. We choose what works. React and Next.js for web. React Native and Flutter for mobile. Node.js, Python, and Go for backend. AWS, GCP, and Azure for infrastructure. Solidity for blockchain. OpenAI and TensorFlow for AI. The stack serves the product — never the other way around.

The same way you'd expect from any world-class engineering team. Automated linting on every commit. Mandatory peer reviews — no exceptions. Unit, integration, and end-to-end testing. CI/CD pipelines that gate every deployment. Regular security audits. Code quality isn't a feature we add — it's a standard we refuse to lower.

Completely. Upon final payment, every line of code, every design file, every piece of documentation becomes yours. Full ownership. Full transfer. No licensing fees, no lock-in, no strings. Your product is your product.

Security is not a checklist — it's an architecture decision. We follow OWASP guidelines from day one. Encryption at rest and in transit. Regular penetration testing. Compliance with GDPR, HIPAA, and SOC 2 where required. Every team member signs an NDA before touching your project.

Support

Launch day is not the finish line — it's the starting point. Every project includes a warranty period for defects. Our maintenance plans provide SLA-backed response times, proactive performance monitoring, security patches, and continuous optimization. We stay invested in what we build.

Critical issues get a response within 60 minutes and resolution within 4 hours. High-priority issues: 4-hour response, 24-hour resolution. We use automated monitoring to detect anomalies before they become incidents — because the best crisis is the one that never happens.

This is where experience matters most. We conduct deep performance audits, optimize architecture bottlenecks, implement caching and CDN strategies, tune databases, and when necessary, migrate monoliths to microservices. We don't just add servers — we solve the root cause.